1. Returns or Exchanges
- We do not accept product returns or exchanges for reasons such as change of mind, size, color preference, or personal choice.
- Once purchased, the product cannot be returned or exchanged unless it is damaged or wrongly delivered.
2. Damaged Products
- If your product arrives damaged, we will arrange a replacement with a new piece (if available).
- Unboxing video is mandatory as proof for all damage claims.
3. Wrong Item Delivered
- If the wrong item is delivered, you must provide an unboxing video showing the incorrect product.
- After verification, we will send you the correct product within 3–7 business days.
4. Product Warranty
- We do not provide lifetime or extended warranty on any products.
5. Product Colors
- If no specific color option is mentioned on the website at the time of purchase, we reserve the right to deliver the best-selling available color.