Return and Refund Policy

Thank you for shopping with us. Please read our return and refund policy carefully to understand your rights and obligations regarding returns.

1. Damaged Parcels

If you receive a parcel that is damaged during shipping, we will gladly replace it with a new one at no additional cost. To initiate a replacement:

Contact us within 48 hours of receiving the package.
Provide your order number and clear photos of the damaged item and packaging.
Once verified, we will process the replacement and notify you with tracking information.

2. Refund Policy

Please note that we do not offer refunds under any circumstances. We only provide replacements in the case of damaged goods as stated above.

If you have any questions or concerns about your order, feel free to contact our support team.